Free Shipping on Orders Over $50!

FAQs

GENERAL

  • Please note: Orders CANNOT be changed, modified, or canceled after checkout!
  • We will only accept one coupon code per order.
  • If you use a discount code of 30% or more, the items that the code covers are FINAL SALE and cannot be returned back to us.

If you have questions regarding our items prior to placing your order, or are having technical issues with ordering, please email us at [email protected] or call us at 918-694-3499 for assistance!

WHAT DO I DO IF AN ITEM IS OUT OF STOCK?

We know how it feels to fall in love with a piece, only to find out it’s been sold out! Don’t stress. Sign up to receive notifications when an item is back in stock:

  • Enter your email address
  • Click “Notify Me”

HOW DOES SHIPPING WORK?

Blue Hollyhock ships to the Continental US, as well as to Hawaii and Alaska, for an extra fee. Learn more about our shipping and returns here.

CAN YOU HELP ME PUT TOGETHER AN OUTFIT?

Blue Hollyhock loves giving our customers outfit inspo! You can find advice on our Insta page and social media.

DO YOU HAVE GIFT CARDS?

Of course we do! Shop our gift card options here.  

DO YOU HAVE A PHYSICAL STORE?

You can shop with Blue Hollyhock online 24/7, our store can be on your couch, at the beach, or even in the subway. We do not currently have a physical store! 

HOW DO I RETURN AN ITEM?

Learn more about returns when you explore our Shipping and Returns page.

SIZES

WHAT SIZE DO I ORDER?

We know that every lady has her own unique shape, which means there is no foolproof way to find the perfect size when shopping online. We do provide a general sizing chart, product description, and other details on every single page to help you figure out what you need.

If you have additional questions, our stylists can help you find the perfect fit when you use our contact form.

ORDERS

CAN I PLACE AN ORDER BY PHONE?

You can totally place an order by phone when you call one of our Blue Hollyhock Ladies at 918-694-3499 from 8 am - 4:30 pm CST.

Please have the product name(s) you’re interested in ready before you give us a call.

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

When you check out, you’ll have the option to pay with any major credit card provider including Visa and Mastercard. You can also choose to checkout with PayPal.

HOW CAN I USE A GIFT OR PROMO CODE?

When you start the checkout process, enter your code in the box that says “Add Coupon of Gift Card.”

WHAT HAPPENS IF THERE IS AN ERROR MESSAGE ON MY ORDER?

You’re so close to getting your dream outfit, but you get an error message on your order. Don’t keep trying to checkout, as your card could end up getting charged more than once.

If you’re having issues checking out, call us right away so we can fix it and get you your newest closet candy!

WHEN DO I GET AN ORDER CONFIRMATION?

Right after you order, you should get an email confirmation letting you know we’ve received your request. You’ll also get an email as soon as we ship everything out.

If you don’t receive anything within 24 hours, call our Blue Hollyhock reps for help!

If you didn’t get the answers you need above, don’t hesitate to reach out to the Blue Hollyhock team. We are always ready to answer your questions and assist you with any problems you may have.

What Shipping Methods Are Available?

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How do I place an Order?

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What Payment Methods Are Accepted?

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Do You Ship Internationally?

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What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

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Do I have to pay anything to return my items?

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How do I return an item?

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